page header

News and Events

IMS Health Named a Leader for Worldwide Sales and Marketing IT Outsourcing by IDC MarketScape

30 Sep 2015

Tor Constantino
IMS Health

Rated Highly Among All Vendors for Life Sciences-Specific Industry Expertise and Technical Skills

DANBURY, CT, September 30, 2015 – IMS Health (NYSE:IMS) has been named a leader in the IDC MarketScape: Worldwide Life Science Sales and Marketing ITO 2015 Vendor Assessment (doc # HI258425, August 2015). According to the IDC MarketScape assessment, “Relative to other vendors discussed in this report and based on feedback from multiple customer references, IMS Health was rated highly for life science-specific industry expertise and for its technical skills.… IMS Health has experience working with life science companies across all three sections of the industry: pharmaceutical, biotech and medical devices.”

These strengths reflect IMS Health’s deep industry knowledge, strong customer references and proven ability to deliver measurable value to clients.

“Life science companies are interested in vendors with several specific proven attributes, including: deep, proven industry-specific expertise with a strong book of references; willingness to provide dedicated resources on an ongoing basis across sequential projects to maintain acquired best practices; capability to provide onshore/onsite resources; proven understanding of industry regulations and compliance initiatives,” said Eric Newmark, program director of IDC Health Insights’ Life Science Business Systems Strategy service.

The findings and vendor positions were based on detailed surveys and interviews with the vendors, publicly available information, and end-user experiences in an effort to provide an accurate and consistent assessment of each vendor’s characteristics, behaviors and capabilities. According to the IDC MarketScape report, the definition of ITO covers several areas including: all services surrounding system implementation; systems and data integration; application development; various maintenance and support functions; and infrastructure outsourcing, as well as other types of related external IT-centric services.

“We’re very pleased with this latest recognition from IDC Health Insights and our clients,” said Robert Chu, senior vice president, Technology Solutions, IMS Health. “This rating reflects IMS Health’s continued focus and investment regarding multichannel marketing, master data management and data integration that drive innovation and results for healthcare systems around the world.”

An excerpt of the IDC MarketScape: Worldwide Life Science Sales and Marketing ITO 2015 Vendor Assessment report can be viewed at

More information about IMS Health’s sales and marketing services can be found at

About IMS Health
IMS Health is a leading global information and technology services company providing clients in the healthcare industry with comprehensive solutions to measure and improve their performance. End-to-end proprietary applications and configurable solutions connect 10+ petabytes of complex healthcare data through the IMS OneTM cloud platform, providing comprehensive insights into diseases, treatments, costs and outcomes. The company’s 15,000 employees blend global consistency and local market knowledge across 100 countries to help clients run their operations more efficiently. Customers include pharmaceutical, consumer health and medical device manufacturers and distributors, providers, payers, government agencies, policymakers, researchers and the financial community.

As a global leader in protecting individual patient privacy, IMS Health uses anonymous healthcare data to deliver critical, real-world disease and treatment insights. These insights help biotech and pharmaceutical companies, medical researchers, government agencies, payers and other healthcare stakeholders to identify unmet treatment needs and understand the effectiveness and value of pharmaceutical products in improving overall health outcomes.

About IDC MarketScape
IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of ICT (information and communications technology) suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of IT and telecommunications vendors can be meaningfully compared. The framework also provides technology buyers with a 360-degree assessment of the strengths and weaknesses of current and prospective vendors.