Social Media
Mitigate Risk. Maximize Potential.

Nexxus Social Media is a cloud-based platform that brings structure, precision and a healthcare focus to unstructured data proliferating across tens of millions of sites worldwide.  

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Nexxus Social Media fully automates the collection of social media content and helps you transform this new data source into insights to inform key compliance and commercial decision-making processes.  Its algorithms use semantic—not keyword—search and proprietary ontologies, including patient language, to capture the healthcare-specific content you need to be aware of on today’s social networks.


Bring new level of insights to your commercial and compliance challenges:

Commercial 

  • BrandAlert - Measure brand sentiment and share of voice, identify unmet provider and patient needs and provide competitive intelligence.
  • Social Survey - Micro-targeting and virality features via Facebook attract responses faster—and more cost effectively—than traditional approaches.
  • Digital KOLs - Identify, rank and visualize digital and social key opinion leaders and integrate them into traditional KOL management and CRM systems to help MSLs and reps gain real-time insights.

Compliance

  • WikiCorrect - Monitor real-time activity and correct misinformation on brand and corporate Wikipedia pages.
  • AETracker - Patent-pending algorithms use semantic search to capture more healthcare-specific content than keyword searches. Staffed by pharmacists and physicians, our Social Media Command Center complements this technology to provide around-the-clock, real-time monitoring of adverse events and off-label discussions.
  • CoProtect - Compliance-ready corporate platform monitors the web and social media to find early warnings, threats and opportunities to help companies manage their online reputations.

Why Nexxus Social Media:


** 21 CFR Part 11 Compliance Ready to be certified by clients.  24/7 Pharmacovigilance support to ensure adverse events are reported within 24 hours. 

Nexxus Social Media Command Center

24/7 command center support monitored by certified Pharmacovigilence experts

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Video: Nexxus Social Media
Social Media Moderation Services

We offer 24/7, industry-specific social media, human moderation services.

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Professional Services

End-to-end services to accelerate success. Learn more »

Nexxus Social Media Features
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Robust set of solutions
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