Dedicated and highly customized systems are key to supporting these technical operations. IMS's experience in highly regulated, multilingual environments, together with our expertise in system validation and reliability, make us uniquely able to install, operate, maintain, and support systems on behalf of our clients.
We apply a structured approach that includes:
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defining system requirements
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selecting the most appropriate system available in the market, or developing a custom-made solution
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developing and implementing a solution, including validation and users' training
We provide clients with a full range of services that are seamlessly integrated into their IT environment while following internal guidelines. Services can be fully outsourced, or shared with client resources or other third-party service and solution providers.
IMS's technical operations services encompass server operation and management for IT solutions…network operation and system qualification…and globally implemented solutions for Global Product Safety with complete integration into a client's enterprise resource planning systems.
