Making an Impact with Training
One of the biggest challenges to professionals in the training area – whether service providers or training managers – is to measure the impact of training. You can take satisfaction surveys after the training courses (you should always make sure to do this!) but in the end, the person who’s expended hard-won budget to finance initiatives that actually take his people out of the field for a couple days(!) wants to know whether it was all worth it. But how can you prove this?
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